As part of the use of its services, including accessible services on its website and mobile, online shop, Mulot & Petitjean S.A, as a processing manager, is likely to collect and process personal data concerning you.

We are committed to respecting the rules of privacy of prospects and visitors to our sites: website and mobile, online store.All personal data treatments implemented in accessible services are in compliance with the applicable local personal data protection regulations, including the provisions of the amended "computer and liberties" Act of 6 January 1978 and the General Data Protection Regulation (EU Regulation 2016/679) or "GDP".

1 -What are our personal data protection commitments?

Mulot & Petitjean S.A undertakes to guarantee a high level of protection of the personal data of its customers, prospects, users of its websites: internet and mobile, online shop and any other person whose personal data is processed.

Mulot & Petitjean S.A undertakes to comply with the regulations applicable to all personal data processing that it implements:

  • Your personal data is processed in a lawful, fair and transparent manner;
  • Your personal data is collected for specific, explicit and legitimate purposes, and are not subsequently processed in a manner incompatible with these purposes;
  • Your personal data is properly, relevant and limited to what is necessary in relation to the purposes for which it is processed;
  • Your personal data is accurate, up-to-date and all reasonable steps are taken to ensure that inaccurate data, in view of the purposes for which they are processed, deleted or corrected without delay.
  • Mulot & Petitjean S.A. implements appropriate technical and organizational measures to ensure a level of security that is appropriate to the risk inherent in its processing operations, to meet regulatory requirements and to protect the rights and data of the persons concerned from the design of treatment operations.

In addition, Mulot & Petitjean S.A contractually imposes the same level of personal data protection on its subcontractors (premises, suppliers, etc.).

2 - What personal data do we collect?

A - Depending on the purpose of the collection

The personal data we collect varies according to the purpose of the collection and service we provide you.

Generally, we may be required to directly collect the following categories of personal data:

  • personal contact information, such as your name, first name, e-mail address, postal address and telephone number(s);
  • the identifiers used to access your online account, the username and password.This is necessary for us to create a personal user account;
  • exchange with us, which may include details of conversations through chat, consumer service;
  • demographic information, such as your age, gender and lifestyle preferences (including your favorite products and the interest you have in them);
  • browsing history, such as the pages visited, the date of the visit, the location during the visit, or the IP address;
  • payment information when a purchase or reservation is made on one of our websites, website and mobile, online store.Generally the invoice is edited to your name, billing address and payment data such as your credit card or bank account;

We can also collect personal data about you indirectly when you share content on social networks, websites, shop or applications related to our products and services, or responding to our posts and promotional ads on social networks.

B - Personal data concerning minors

Mulot & Petitjean S.A does not collect or process personal data relating to children under the age of 18 without prior consent from parents or holders of parental responsibility for the child.

If personal data concerning children are collected via our websites: website and mobile, online store, parents or holders of the exercise of parental authority have the opportunity to oppose it by contacting us at the address indicated at the bottom of this page.

3 -How are personal data collected?

A - ways to collect your data

As part of our relationships, you are likely to communicate your personal data to us by different means and in particular on our sites: website and mobile, online shop during your internet browsing, purchases, reservations, by filling out the various collection forms, during a subscription to e-newsletter, when creating an account, when you file a application, when you publish comments on our social media pages, when you send us any other contact.

B - IP address

The IP address is a series of numbers that is automatically assigned to your computer by your internet provider to each connection.At each of your requests on the site, our servers record the trace of your passage.We collect IP addresses to analyze trends on the site.We do not transmit any information that can identify you, which means that your session will be registered, but will remain anonymous to us.We can use your IP address in cooperation with your internet provider to identify you in the event that we should apply the terms of use to protect our services, customers or by complying with the laws in force.

C - Cookies

In order to constantly improve the quality of the services offered on our sites: website and mobile, online shop and their adequacy with your expectations, Mulot & Petitjean S.A is likely to use "cookies", text files used to identify your terminal when you connect to one of our services.The cookie deposit or tracer in your terminal (computer, tablet, smartphone, etc.) allows you to Mulot & Petitjean Please collect personal information and data, depending on your choice of setting of your terminal.

Types of cookies used:

Essential cookies use of the site.They allow you to use the main features of the site, such as the purchase or booking of services for example.By disabling the use of cookies, you will no longer be able to benefit from these features.The information retained cannot be used for commercial purposes.

Site performance cookies.Performance cookies allow us to optimise our website and detect any technical problems you might encounter.They allow us to collect information on how you use the site, including the number of visits per page, the number of error messages displayed, the time spent on a page, or the number of clicks on a site area.The information retained cannot be used for commercial purposes.

Functional cookies.These cookies allow the site to memorize the choices you have made (such as your user name, chosen language or region where you are located) and provide more precise and personal features.These cookies can also be used to memorize user changes, such as text size or font.They can also be used to provide services that you have requested, such as watching a video or leaving a comment on a blog.The information collected by these cookies can be made anonymous and cannot track your browsing activity on other sites.By using our website, you agree to receive this type of cookies on your device.

Advertising marketing cookies.These cookies collect information about your Internet browsing habits in order to provide you with advertisements that are suitable for you and that correspond to your interests.They also help to limit the number of times you see an advertisement and help us assess the effectiveness of our advertising campaigns.They are generally installed by advertising networks with the permission of the website operator.They memorize visits to a site and share this information with other companies (e.g. advertising).Targeted or advertising cookies are often linked to the functionality of the site provided by the partner company.The information is collected and shared with third parties to propose audience targets and optimization solutions for advertisers and publishers.No personal data is collected and an individual cannot be identified through the collected data.

Cookies from third-party websites and social networks.Our website contains links and/or content referring to other social sites and networks, and we do not know what cookies are used by them.For more information, please consult the information provided by these third-party websites and social networks on their own cookies.

D - Respect for your privacy

We are committed to protecting your privacy and respect the following two principles.

-We do not associate with your cookies any information that can be identified directly and personally.Cookies do not allow you to know your address, date of birth, telephone number, or any other information to identify you.

-We do not provide personal information to advertisers or third party sites that display our ads based on your interests.

If your computer or mobile is used by several people, or if it has several navigation software, it is possible that the content displayed to other users correspond to your preferences.If you wish, you can change your browser settings.

For more information on how cookies and targeted advertising work, you can consult the CNIL website:

E - Links to Third Party Sites

Our websites: website and mobile, online store can contain links redirigating to third party websites.

We are not responsible for the collection, use, management, sharing or disclosure of data and information by these third parties.

The disclosure of information on third-party sites is governed by the privacy policy and the terms and conditions of use of these sites.We recommend that you read the privacy policies of these websites before submitting any personal information.

4 -What are the data that may be collected for?

Your data is mainly used for booking and buying purposes (providing services, specific services and products), prospecting, loyalty, animation, commercial information, satisfaction surveys, organizing competition games, new services and products to improve your customer experience in our establishment, statistical studies, recruitment, after-sales service, processing of your requests and/or claims.In addition to cases where your consent has been collected (especially to provide you with personalized offers), the processing of your data for the various purposes mentioned is necessary:

  • To ensure the performance of the benefit contract;
  • To respect a legal obligation;
  • For the purposes of legitimate interests pursued by our establishment (including developing new services and offers, improving customer service...).

In particular, your data is used:

  • To allow you to benefit from all the services or services available on the website of our establishment, its mobile site, shop and mobile applications: creation of a user account, e-newsletter, booking management, assistance and claim, management of loyalty programs, etc.;
  • To allow you to navigate our websites;
  • To best match our information, notifications, offers and other forms of services to your interests;
  • To facilitate the completion of the administrative formalities relating to reservation and purchase.

5 - How long are your data stored?

Mulot & Petitjean S.A is committed to retaining your personal data for a period not exceeding that required for the purposes for which it is processed.

The retention periods are defined according to the processing purposes implemented by indicating and taking into account, inter alia, the applicable legal provisions imposing a precise shelf life for certain categories of data, the possible limitation periods applicable as well as the CNIL recommendations concerning certain categories of data processing.

6 -Who is likely to access your personal data?

A - Recipients of your data

The data collected on our website and mobile, online store are likely to be communicated to our internal staff, or to its associated service providers (subcontractors, providers, banks), as part of the performance of all or part of the above-mentioned benefits.We remind you that in this context, Mulot & Petitjean S.A asks its providers to establish strict privacy and data protection measures.

B - Data transfers outside the European Union

Personal data can be processed outside the European Economic Area (EEA).If you do, Mulot & Petitjean S.A will make every effort to ensure that this international data transfer has an adequate level and security guarantees.

7 - How to exercise your rights?

In accordance with the applicable personal data protection regulations, you may, at any time, exercise your rights to access, rectify, delete your data and your rights to limitation and opposition to the processing and portability of your personal data.

In addition, you legally have the right to define guidelines for the fate of your post-mortem personal data.

In addition, any minor person at the time of collection of his or her personal data may be deleted as soon as possible.

These rights are exercised by mail at the following address:

Mulot & Petitjean S.A
13, place Bossuet

In this context, we kindly request you to accompany your request with the necessary elements for your identification (name, first name, e-mail) and any other information necessary to confirm your identity.You also have the right to appeal to the National Commission for Information and Freedoms in the event of a violation of the regulations applicable to the protection of Personal Data, including the GDPR.

8 - Computer security / transaction security

Ensuring the security and confidentiality of personal data that you entrust to us is a priority for Mulot & Petitjean S.A.We therefore implement all the necessary technical and organizational measures, in the context of the nature, scope and context of the personal data that you provide to us and the risks posed by their processing, to preserve the security of your personal data and, in particular, to prevent any destruction, loss, alteration, disclosure, intrusion or unauthorized access to such data in an accidental or unlawful manner.

We offer you a secure online payment system thanks to the latest technologies in force.

Mulot & Petitjean S.A strives to combat identity usurpation practices on the internet.This is why we use, for example, a device to detect fraudulent payments by bank card.This device is intended to protect you in the event of loss or theft of your bank card.

The security and confidentiality of personal data are based on good practices of each individual.This is why we invite you not to communicate your passwords to third parties, to systematically disconnect from your profile and social account (especially in case of related accounts) and to close your browser window at the end of your work session, especially if you access the internet from a shared computer station with other people.You will avoid that other users access your personal information.

9 - Contact us

For any supplementary questions related to this policy or how Mulot & Petitjean Please contact us at the following address:

Mulot & Petitjean S.A

13, place Bossuet

10 - Changes to Declaration

Mulot & Petitjean S.A reserves the right to adapt the privacy policy.When we make substantial changes to this Declaration, we publish a link to the Declaration on our website.

11 - Opposition to telephone demarcation

The user has the option of registering on the opposition list in the telephone demarcation by calling the +33 3 88 48 33 38


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